Mailing Address:
1701 N. Congress Avenue
PO Box 13326
Austin, TX 78711-3326
Physical Location:
William B. Travis Bldg.
1701 N. Congress Avenue
7th Floor
Austin, TX 78701
Phone:
Agency Switchboard: 512-936-7000
Assistance Hotlines: 888-782-8477 or 512-936-7120
Central Records: 512-936-7180
Hours:
Agency Switchboard: 8AM - 5PM, M-F
Assistance Hotlines: 8AM - 4PM, M-F
Central Records: 9AM - 5PM, M-F, Closed Friday Noon - 1PM
Email:
Customer: customer@puc.texas.gov
Central Records: centralrecords@puc.texas.gov
Helpful Agency Information
Fraud, Waste and Abuse Hotline
If you would like to report fraud, waste or abuse occurring at the Public Utility Commission of Texas, call the
Internal Auditor of the PUC at 512-936-7000 or the Texas State Auditor's Hotline at 1-800-TX-AUDIT.