Mailing Address:

1701 N. Congress Avenue
PO Box 13326
Austin, TX 78711-3326

Physical Location:

William B. Travis Bldg.
1701 N. Congress Avenue
7th Floor
Austin, TX 78701

Phone:

Agency Switchboard: 512-936-7000
Assistance Hotlines: 888-782-8477 or 512-936-7120
Central Records: 512-936-7180

Hours:

Agency Switchboard: 8AM - 5PM, M-F
Assistance Hotlines: 8AM - 4PM, M-F
Central Records: 9AM - 5PM, M-F, Closed Friday Noon - 1PM

Email:

Customer: customer@puc.texas.gov
Central Records: centralrecords@puc.texas.gov

Press:

Please direct all press inquiries to media@puc.texas.gov

Employment Verifications:

Please send all employment verifications to hr@puc.texas.gov. All verifications are completed in writing.

Helpful Agency Information:

• Staff Directory Search
• Department Directory
• Maps and Parking
• PUC Floor Map
• Request for Documents & Open Records Policy
• Website Support

Fraud, Waste and Abuse Hotline:

If you would like to report fraud, waste or abuse occurring at the Public Utility Commission of Texas, call the Internal Auditor of the PUC at 512-936-7000 or the Texas State Auditor's Hotline at 1-800-TX-AUDIT.