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Electricity Options

Provider of Last Resort (POLR)

The Commission has designated Providers of Last Resort (POLR) as a back-up electric service provider in each area of Texas open to competition. POLR service is relatively high-priced, due to the costs associated with planning and the risk of serving an uncertain number of customers with uncertain electricity loads. POLR service is a safety net for customers whose chosen REP is unable to continue service. This service is intended to be temporary and used only under rare circumstances when a REP is unable to provide service, or when a customer requests POLR service.

The Public Utility Commission of Texas (PUC) designates certificated REPs to provide POLR service for each customer class in each electric utility service area that is open to competition.


Non-Volunteer Provider of Last Resort Electricity Facts Labels (EFLs)

Click on the POLR link to view Service Area Rates.

AREA Residential Small Non-Residential Medium Non-Residential Large Non-Residential
Oncor TXU Energy Services TXU Energy Services TXU Energy Services TXU Energy Services
CenterPoint (Reliant) Reliant Energy Retail Services Reliant Energy Retail Services Reliant Energy Retail Services Reliant Energy Retail Services
AEP Texas Central (CPL) CPL Retail Energy, LP Expert Energy Reliant Energy Retail Services Reliant Energy Retail Services
AEP Texas North (WTU) WTU Retail Energy, LP Reliant Energy Retail Services Expert Energy Reliant Energy Retail Services
TNMP First Choice Power Reliant Energy Retail Services Reliant Energy Retail Services Reliant Energy Retail Services
Sharyland - McAllen Just Energy Texas, LP Gexa Energy, LP Noble Americas Energy Solutions, LLC Just Energy Texas, LP
Sharyland Utilities, L.P. TXU Energy Services Reliant Energy Retail Services Reliant Energy Retail Services Reliant Energy Retail Services

The REP listed is the POLR responsible for providing the Electricity Facts Label. For a complete list of Designated Providers of Last Resort, view links below.


2013 - 2014 POLR Term

2011 - 2012 POLR Term