Rulemaking Proceeding to Amend Customer Protection Rules Relating to Designation of Critical Care Customers
The Public Utility Commission of Texas (commission) proposes the repeal of §25.497 and new §25.497 relating to Critical Care and Chronic Condition Customers. The new rule will provide uniform requirements regarding residential customers with certain medical conditions who face disconnection of electric service by a transmission and distribution utility (TDU).
Susan Stith, 512-936-7275
Christine Wright, 512-936-7376
New rule will be published in the Texas Register on October 15, 2010.
The effective date of the rule will be January 2, 2011.
Order Adopting the Repeal of §25.497 and New §25.497 as Approved at the September 15, 2010 Open Meeting
Proposal for Publication of Repeal of §25.497 and New §25.497 as Approved at the April 1, 2010 Open Meeting - MSWord (.doc)