The Public Utility Commission of Texas regulates the state's electric, telecommunication, and water and sewer utilities, implements respective legislation, and provides customer assistance in resolving consumer complaints.
If you lose power, please call your utility company to report the outage. You can find outage maps by checking our Storm Safety Resource Guide.
October PUCT Assesses $617,037 in Penalties for Electric Rule ViolationsOctober 03, 2024 | Austin, Texas | Press Release September Statement from PUCT Chairman Thomas Gleeson on Selection of New ERCOT Board of Directors Chair and Vice ChairSeptember 30, 2024 | Austin, Texas | Press Release PUCT Approves Reliability Plan for the Permian Basin RegionSeptember 26, 2024 | Austin, Texas | Press Release PUCT Assesses $144,100 in Penalties for Electric Rule ViolationsSeptember 13, 2024 | Austin, Texas | Press Release PUCT to Host Workshop in Houston on Utility Hurricane Preparedness and ResponseSeptember 11, 2024 | Austin, Texas | Press Release PUCT Secures $502,982 in Refunds and Bill Credits for Texas Consumers in Fiscal Year 2024September 10, 2024 | Austin, Texas | Press Release PUCT Denies Application for Texas Energy Fund Loan ProgramSeptember 04, 2024 | Austin, Texas | Press Release August PUCT Adopts Reliability Standard for the ERCOT MarketAugust 29, 2024 | Austin, Texas | Press Release PUCT Selects Texas Energy Fund Loan Applicants to Advance in Review ProcessAugust 29, 2024 | Austin, Texas | Press Release | Español PUCT Hosts Workshop on Permian Basin Electric Reliability PlanAugust 22, 2024 | Austin, Texas | Press Release PUCT Investigation into Utility Storm Preparedness and Response ProgressesAugust 12, 2024 | Austin, Texas | Press Release PUCT Seeks Public Feedback on Houston Area Utility Performance Following Storm OutagesAugust 01, 2024 | Austin, Texas | Press Release | Español
October
PUCT Assesses $617,037 in Penalties for Electric Rule ViolationsOctober 03, 2024 | Austin, Texas | Press Release
September
Statement from PUCT Chairman Thomas Gleeson on Selection of New ERCOT Board of Directors Chair and Vice ChairSeptember 30, 2024 | Austin, Texas | Press Release
PUCT Approves Reliability Plan for the Permian Basin RegionSeptember 26, 2024 | Austin, Texas | Press Release
PUCT Assesses $144,100 in Penalties for Electric Rule ViolationsSeptember 13, 2024 | Austin, Texas | Press Release
PUCT to Host Workshop in Houston on Utility Hurricane Preparedness and ResponseSeptember 11, 2024 | Austin, Texas | Press Release
PUCT Secures $502,982 in Refunds and Bill Credits for Texas Consumers in Fiscal Year 2024September 10, 2024 | Austin, Texas | Press Release
PUCT Denies Application for Texas Energy Fund Loan ProgramSeptember 04, 2024 | Austin, Texas | Press Release
August
PUCT Adopts Reliability Standard for the ERCOT MarketAugust 29, 2024 | Austin, Texas | Press Release
PUCT Selects Texas Energy Fund Loan Applicants to Advance in Review ProcessAugust 29, 2024 | Austin, Texas | Press Release | Español
PUCT Hosts Workshop on Permian Basin Electric Reliability PlanAugust 22, 2024 | Austin, Texas | Press Release
PUCT Investigation into Utility Storm Preparedness and Response ProgressesAugust 12, 2024 | Austin, Texas | Press Release
PUCT Seeks Public Feedback on Houston Area Utility Performance Following Storm OutagesAugust 01, 2024 | Austin, Texas | Press Release | Español
If you are unable to come to a satisfactory resolution with your provider, you should then file a complaint with the PUCT Consumer Protection Division. Before you begin the process, it is important that you understand your rights as a utility customer.
PUCT oversees electric companies and may be able to assist you.
Do you have a complaint about your local telephone service?
Do you have a concern about water quality, service, or billing?
On the No-Call List and receiving unwanted telephone calls.
The 5 PUCT commissioners are appointed by the governor to six-year, staggered terms.
Chairman
Commissioner
PUCT is commited to involving the public in the decision-making processes.
OPEN MEETINGAgendas, Minutes, and Broadcast
ASSISTANCEPaying Your Bill
NEWS RELEASESPUCT Press Releases
CCN MAPPINGResources
INTERCHANGEFiler Application
COMPLAINTFile an Informal Complaint
Frequently Asked QuestionsFAQs
EMPLOYMENT OPPORTUNITIESWe Are Hiring
Learn more about what we're doing at the Public Utility Commission of Texas (PUCT) in PUCurrenT, a quarterly newsletter that shares how PUCT staff protect customers, foster competition, and promote high quality utility infrastructure for all Texans.
