Complaints about your wireless service should be directed to the Federal Communications Commission (FCC) Wireless Telecommunications Bureau.
FCC Wireless Communications Bureau Website: https://www.fcc.gov/wtb/
If you have a complaint about your cable provider, the PUCT encourages consumers to contact the cable provider to resolve issues. Depending on the nature of the complaint, consumers may need to appear in court for a complaint resolution.
The FCC has customer service standards for some cable providers. Information on these standards and matters that are under the FCC's jurisdiction can be found at the FCC's Cable Service Bureau.
City-owned Electric Utilities
Municipal utilities are governed by a local board or city council. Utility rates and service policies are set by these local entities. Contact your local city council or utility board regarding municipal utilities such as electric, water and sewer service.