Page breadcrumbs and sidebar menu launch button

Home Rules and Laws Substantive Chapter 25 - Electric General Retail Electric Provider Requirements and Information Disclosures to Residential and Small Commercial Customers

Navigation Home Contact PUCT En Español Public Utility Commission Consumer Industry Rules & Laws Filings Agency About the PUCT Jobs at the PUC Mission and History Office of Public Engagement PUCT Commissioners PUCT Policies Procurement Information Resources Agency Reports Calendar Consumer Information Cybersecurity Information PUCT News Releases Publications Rules and Laws Administrative Rules Procedural Rules Participating in a PUCT Proceeding Recent Rule Changes Statutes Substantive Rules & Laws Telecom Interconnection Rules Contact Us Contact Us Staff Directory Department Directory Directions and Map Website Support Menu

PUCT General page content

Electric Substantive Rules - Chapter 25 §25.475 - General Retail Electric Provider Requirements and Information Disclosures to Residential and Small Commercial Customers. §25.475 (01/06/22) Order Adopting Amendments to 16 TAC §25.43, 25.471, 25.475, 25.479, AND 25.498 and New 16 TAC §25.499 as Approved at the December 16, 2021 Open Meeting Proposal for Publication of Amendments of 16 TAC §25.43, 25.471, 25.475, 25.479, and 25.498 and New 16 TAC §25.499 as Approved at the July 29, 2021 Open Meeting Order Adopting Amendments to §§25.5, 25.41, 25.43, 25.107, 25.181, 25.344, 25.431, 25.475, 25.478, 25.479, 25.480, 25.491, 25.497, 25.498, Repeal of §§25.451, 25.453, 25.454, 25.455 and 25.457 and New §25.45 as Approved at the April 12, 2018 Open Meeting Proposal for Publication of Amendments to §§25.5, 25.41, 25.43, 25.107, 25.181, 25.344, 25.431, 25.475, 25.478, 25.479, 25.480, 25.491, 25.497, 25.498, Repeal of §§25.45 as Approved at the December 14, 2017 Open Meeting Order Adopting Amendment to §25.475 as Approved at the November 20, 2009 Open Meeting Proposal for Publication of Amendment to §25.475 as Approved at the July 30, 2009 Open Meeting Order Adopting Repeal of §24.475, New §25.475, and amendment to §25.476 as Approved at the February 20, 2009 Open Meeting Proposal for Publication of §24.475, New §25.475, and amendment to §25.476 as Approved at the August 14, 2008 Open Meeting Order Adopting Amendments to §§25.5, 25.472, 25.473, 25.474, 25.475, 25.478, 25.480, 25.481, 25.483, 25.485, 25.488, 25.491, 25.493 and Repeal of §25.482 as Approved at the February 9, 2007 Open Meeting Proposal for Publication of Amendments to §§25.5, 25.472, 25.473, 25.474, 25.475, 25.478, 25.480, 25.481, 25.483, 25.485, 25.488, 25.491, 25.493 and Repeal of §25.482 as Approved at the October 26, 2006 Open Meeting Order Adopting Amendments to §§25.454, 25.475, 25.478 as Approved at the February 23, 2006 Open Meeting Proposal for Publication of Amendments §§25.454, 25.475, 25.478 to as Approved at the December 15, 2005 Open Meeting Order Adopting Amendments to Chapter 25, Subchapter A, §25.5 and Amendments, Repeal, and New Sections of Subchapter R, Customer Protection Rules For Retail Electric Service as Approved at the April 15, 2004 Open Meeting Proposal for Publication of Amendments to §25.5 and Amendments, Repeal, and New Sections for Chapter 25, Subchapter R, Customer Protection Rules for Retail Electric Service as Approved at the October 9, 2003 Open Meeting Proposed New Customer Protection Rules for Retail Electric Service as Published in the Texas Register on September 1, 2000 Order Adopting New Customer Protection Rules for Retail Electric Service as Approved at the December 7, 2000 Open Meeting and Published in the Texas Register on January 5, 2001