PTSP - Pay Telephone Service Provider

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The Public Utility Commission of Texas regulates the state's electric, telecommunication, and water and sewer utilities, implements respective legislation, and provides customer assistance in resolving consumer complaints.

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Public Utility Commission of Texas

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Registration - Certification - Reporting - Permits PTSP - Pay Telephone Service Provider Overview When the FCC deregulated payphones in the Telecommunications Act of 1996, it opened the pay phone market to competition. Texas began registering pay phone providers the same year. Who Should File: Any individual or company can become a pay phone provider by registering with the PUCT in accordance with the applicable rules and statutes. See below. There is no fee to register. When to File: Any individual or company wishing to become a pay phone provider must register with the PUCT prior to providing pay phone service. The local telephone companies will not connect the pay phone unless the pay phone provider demonstrates proof of registration with the PUCT. Incomplete Applications: Incomplete applications will be rejected and returned to you. NOTE: Only two copies will be returned to you and two will remain as public record in our Central Records Division. You will still be required to re-submit 4 copies of the corrected application in its entirety to the Central Records Division. Pay phone providers registered with the PUCT are required to re-register their payphone(s) with the PUCT by July 31^st of each year. Frequently Asked Questions New Registration Pay Telephone Service Provider New Registration Application Annual Registration Pay Telephone Service Provider Annual Online Re-Registration (Login Required) Pay Telephone Service Provider Annual Re-Registration Requirement due before July 31st of each year. Email josephine.gonzalez@puc.texas.gov with any questions. Registered Companies Pay Telephones - pp.csv Correction to these lists - please send a written notice to: Public Utility Commission Attention: Central Records P.O. Box 13326 1701 Congress Avenue Austin, TX 78711 Rules - Statutes - Orders Substantive Rule §26.102 - Registration of Pay Telephone Service Providers Substantive Rule §§26.341 - 26.347 - Subchapter N - Pay Telephone Service Staff Assigned Fred Goodwin at josephine.gonzalez@puc.texas.gov or 512-936-7454 James Kelsaw at james.kelsaw@puc.texas.gov or 512-936-7338 Central Records at 512-936-7338