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Public Utility Commission of Texas

PLACEHOLDER H1 TO MEET WCAG REQUIREMENT

PLACEHOLDER H2 TO MEET WCAG REQUIREMENT

SUBMIT A COMPLAINT WITH THE PUCT

If you are unable to come to a satisfactory resolution with your provider, you should then file a complaint with the PUCT Consumer Protection Division. Before you begin the process, it is important that you understand your rights as a utility customer.

Electricity

PUCT oversees electric companies and may be able to assist you.

Telephone

Do you have a complaint about your local telephone service?

Water

Do you have a concern about water quality, service, or billing?

Do Not Call

On the No-Call List and receiving unwanted telephone calls.

Commissioners

The 5 PUCT commissioners are appointed by the governor to six-year, staggered terms.

Thomas J. Gleeson

Chairman

Kathleen Jackson

Commissioner

Courtney K. Hjaltman

Commissioner

Upcoming Events All Events

PUCT is commited to involving the public in the decision-making processes.

PUCT Quick Links

OPEN MEETING
Agendas, Minutes, and Broadcast

ASSISTANCE
Paying Your Bill

NEWS RELEASES
PUCT Press Releases

CCN MAPPING
Resources

INTERCHANGE
Filer Application

Submit a PIA Request
through JustFOIA

Frequently Asked Questions
FAQs

EMPLOYMENT OPPORTUNITIES
We Are Hiring


Learn more about what we're doing at the Public Utility Commission of Texas (PUCT) in PUCurrenT, a quarterly newsletter that shares how PUCT staff protect customers, foster competition, and promote high quality utility infrastructure for all Texans.