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PUCT Online Resources  

PLACEHOLDER H2 TO MEET WCAG REQUIREMENT

ONLINE CONSUMER AND PUBLIC RESOURCES

PUC.TEXAS.GOV

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Office of Public Engagement

Resources to help public understand and participate in PUCT processes.


Consumer Bill Assistance

Public programs for help paying certain utility bills.

Behind on your bill infographic
Understanding Electric Bill Charges

Different retail electric providers use different formats for their bills. These are some of the common items customers might see on their bill.

Electric bill charges infographic

Issues with Your Bill

How to contact Consumer Protectionstaff for help, file utility complaints.