Skip to main content
PUCT seal
Public Utility Commission of Texas
Page breadcrumbs and sidebar menu launch button
Skip Navigation LinksRules and Laws Chapter 26 - Telecommunications
PUCT General page content

Telecommunications Substantive Rules  

Chapter 26 Rules  Chapter 26 Rules

Proposed New: None at this time
Proposed Revisions: None at this time

 

Telecommunications Substantive Rules
Rule Description/Explanatory Information Effective
26 TOC Chapter 26 Table of Contents 12/21/23
Subchapter A General Provisions
§26.1 Purpose and Scope of Rules. 05/07/98
§26.3 Severability Clause. 05/07/98
§26.4  Statement of Nondiscrimination. 12/17/00
§26.5  Definitions. 12/21/23
§26.6 Cost of Copies of Public Information. 05/27/99
§26.7 Local Exchange Company Assessment. 02/18/99
§26.9 Classification System for Violations of Statutes, Rules, and Orders Applicable to Telecommunications Service Providers. 10/17/06
Subchapter B Customer Service and Protection
§26.21 General Provisions of Customer Service and Protection Rules. 12/27/00
§26.22 Request for Service. 04/07/14
§26.23 Refusal of Service. 04/07/14
§26.24 Credit Requirements and Deposits. 03/10/16
§26.25 Issuance and Format of Bills. 04/07/14
§26.26 Foreign Language Requirements. 12/27/00
§26.27 Bill Payment and Adjustments. 03/10/16
§26.28 Suspension or Disconnection of Service. 04/07/14
§26.29 Prepaid Local Telephone Service (PLTS). 04/04/12
§26.30 Complaints. 12/21/23
§26.31 Disclosures to Applicants and Customers. 12/21/23
§26.32 Protection Against Unauthorized Billing Charges. 12/21/23
§26.33 Prompt Payment Act. 10/03/10
§26.34 Telephone Prepaid Calling Services. 12/21/23
§26.37 Texas No-Call List. 07/02/06
Subchapter C Infrastructure and Reliability
§26.51 Reliability of Operations of Telecommunications Providers. 04/07/14
§26.52 Emergency Operations. 12/21/23
§26.53 Inspections and Tests. 12/21/23
§26.54 Service Objectives and Performance Benchmarks. 12/21/23
§26.57 Requirements for a Certificate Holder's Use of an Alternate Technology to Meet its Provider of Last Resort Obligation. 07/30/09
Subchapter D Records, Reports, and Other Required Information
§26.71 General Procedures, Requirements, and Penalties. 11/29/07
§26.72 Uniform System of Accounts. 09/08/98
§26.73 Annual Earnings Report. 12/21/23
§26.74 Reports on Sale of Property and Mergers. 02/02/12
§26.75 Reports on Sale of 50% or More of Stock. 09/08/98
§26.76 Gross Receipts Assessment Report. 09/08/98
§26.79 Equal Opportunity Reports. 12/21/23
§26.80 Annual Report on Historically Underutilized Businesses. 12/21/23
§26.81 Service Quality Reports. 09/08/98
§26.85 Report on Workforce Diversity and Other Business Practices. 12/21/23
§26.89 Nondominant Carriers' Obligations Regarding Information on Rates and Services 12/21/23
Subchapter E Certification, Licensing, and Registration
§26.101 Certificate of Convenience and Necessity Criteria. 02/02/12
§26.102 Registration of Pay Telephone Service Providers (PTS). 12/13/10
§26.107 Registration of Interexchange Carriers, Prepaid Calling Services Companies, and Other Nondominant Telecommunications Carriers. 12/13/10
§26.111 Certificate of Operating Authority (COA) and Service Provider Certificate of Operating Authority (SPCOA) Criteria. 12/21/23
Subchapter F Regulation of Telecommunications Service
§26.121 Privacy Issues. 11/29/07
§26.123 Caller Identification Services. 12/21/23
§26.124 Pay-Per-Call Information Services Call Blocking. 04/04/12
§26.125 Automatic Dialing Announcing Devices (ADADs). 12/11/13
§26.127 Abbreviated Dialing Codes. 12/21/23
§26.128 Telephone Directories. 12/21/23
§26.129 Standards for Access to Provide Telecommunications Services at Tenant Request. 10/10/00
§26.130 Selection of Telecommunications Utilities. 02/21/12
§26.131 Competitive Local Exchange Carrier (CLEC)-to-CLEC and CLEC-to-Incumbent Local Exchange Carrier (ILEC) Migration Guidelines. 09/07/03
§26.133 Business and Marketing Code of Conduct for Certificated Telecommunications Utilities (CTUs). 04/07/14
§26.134 Market Test to be Applied in Determining if Markets with Populations Less than 100,000 Should Remain Regulated. 04/04/12
Subchapter G Advanced Services
§26.141 Distance Learning, Information Sharing Programs, and Interactive Multimedia Communications and Private Network Services to Certain Entities. 04/04/12
§26.143 Provision of Advanced Services in Rural Areas. 04/07/14
Subchapter I Alternative Regulation
§26.171 Small Incumbent Local Exchange Company Regulatory Flexibility. 12/21/23
§26.172 Voting Procedures for Partial Deregulation or Reversal of Partial Deregulation of Telephone Cooperatives. 11/28/99
§26.175 Reclassification of Telecommunications Services for Electric Incumbent Local Exchange Companies (ILECs). 12/21/23
Subchapter J Costs, Rates and Tariffs
§26.201 Cost of Service. 03/01/99
§26.203 Rate Policies for Small Local Exchange Companies (SLECs). 03/01/99
§26.205 Rates for Intrastate Access Services. 04/04/12
§26.206 Depreciation Rates. 07/05/99
§26.207 Form and Filing of Tariffs. 12/21/23
§26.208 General Tariff Procedures. 12/21/23
§26.209 New and Experimental Services. 12/21/23
§26.210 Promotional Rates for Local Exchange Company Services. 12/21/23
§26.211 Rate-Setting Flexibility for Services Subject to Significant Competitive Challenges. 12/21/23
§26.214 Long Run Incremental Cost (LRIC) Methodology for Services Provided by Certain Incumbent Local Exchange Carriers. 12/21/23
§26.215 Long Run Incremental Cost Methodology for Dominant Certificated Telecommunications Utility (DCTU) Services. 12/21/23
§26.216 Educational Percentage Discount Rates (E-Rates). 12/31/98
§26.217 Administration of Extended Area Service (EAS) Requests. 12/21/23
§26.219 Administration of Expanded Local Calling Service Requests. 04/04/12
§26.221 Applications to Establish or Increase Expanded Local Calling Service Surcharges. 12/21/23
§26.223 Prohibition of Excessive COA/SPCOA Usage Sensitive Intrastate Switched Access Rates. 06/20/07
§26.224 Requirements Applicable to Basic Network Services for Chapter 58 Electing Companies. 12/21/23
§26.225 Requirements Applicable to Nonbasic Services for Chapter 58 Electing Companies. 04/07/14
§26.226 Requirements Applicable to Pricing Flexibility for Chapter 58 Electing Companies. 04/07/14
§26.227 Procedures Applicable to Nonbasic Services and Pricing Flexibility for Basic and Nonbasic Services for Chapter 58 Electing Companies. 04/07/14
§26.228 Requirements Applicable to Chapter 52 Companies. 04/07/14
§26.229 Requirements Applicable to Chapter 59 Electing Companies. 04/07/14
§26.230 Requirements Applicable to Chapter 65 One-day Informational Notice Filings. 04/07/14
Subchapter L Wholesale Market Provisions
§26.271 Expanded Interconnection. 04/15/99
§26.272 Interconnection. 12/21/23
§26.274 Imputation. 11/23/00
§26.276 Unbundling. 12/21/23
§26.283 Infrastructure Sharing. 05/13/98
Subchapter M Operator Services
§26.311 Information Relating to Operator Services. 04/07/14
§26.313 General Requirements Relating to Operator Services. 04/07/14
§26.315 Requirements for Dominant Certificated Telecommunications Utilities (DCTUs). 03/20/02
§26.317 Information to be Provided at the Telephone Set. 04/07/14
§26.319 Access to the Operator of a Local Exchange Company (LEC). 04/07/14
§26.321 9-1-1 Calls, "0-" Calls, and End User Choice. 04/07/14
Subchapter N Pay Telephone Service
§26.341 General Information Relating to Pay Telephone Service (PTS). 04/04/00
§26.342 Pay Telephone Service Tariff Provisions. 04/07/14
§26.343 Responsibilities for Pay Telephone Service (PTS) of Certificated Telecommunications Utilities (CTUs) Holding Certificates of Convenience and Necessity (CCNs). 04/04/00
§26.344 Pay Telephone Service Requirements. 04/04/00
§26.345 Posting Requirements for Pay Telephone Service Providers. 02/21/07
§26.346 Rates and Charges for Pay Telephone Service. 02/21/07
§26.347 Fraud Protection for Pay Telephone Service. 04/04/00
Subchapter O Numbering
§26.375 Reclamation of Codes and Thousand-Blocks and Petitions for Extension of Code and Thousands-Block Activation. 09/19/02
Subchapter P Texas Universal Service Fund
§26.401 Texas Universal Service Fund (TUSF). 04/04/12
§26.402 Transparency and Accountability in the Administration of the Texas Universal Service Fund. 11/06/12
§26.403 Texas High Cost Universal Service Plan (THCUSP). 12/21/23
§26.404 Small and Rural Incumbent Local Exchange Company Universal Service Plan. 12/21/23
§26.405 Financial Need for Continued Support. 12/21/23
§26.406 Implementation of the PURA §56.025. 04/07/14
§26.407 Small and Rural Incumbent Local Exchange Company Universal Service Plan Support Adjustments. 12/21/23
§26.408 Additional Financial Assistance (AFA). 09/04/06
§26.409 Review of Texas Universal Service Fund Support Received by Competitive Eligible Telecommunications Providers. 12/21/23
§26.410 Universal Service Fund Reimbursement for Certain IntraLATA Service. 05/24/00
§26.412 Lifeline Service Program. 11/25/13
§26.413 Link Up for Tribal Lands. 11/25/13
§26.414 Telecommunications Relay Service (TRS). 12/21/23
§26.415 Specialized Telecommunications Assistance Program (STAP). 08/01/12
§26.417 Designation as Eligible Telecommunications Providers to Receive Texas Universal Service Funds (TUSF). 12/21/23
§26.418 Designation of Common Carriers as Eligible Telecommunications Carriers to Receive Federal Universal Service Funds. 12/21/23
§26.419 Telecommunication Resale Providers' Designation as Eligible Telecommunications Providers to Receive Texas Universal Service Funds (TUSF) for Lifeline Service. 12/21/23
§26.420 Administration of Texas Universal Service Fund (TUSF). 11/07/17
§26.421 Designation of Eligible Telecommunications Providers to Provide Service to Uncertificated Areas. 04/07/14
§26.422 Subsequent Petitions for Service in Uncertificated Areas. 04/07/14
§26.423 High Cost Universal Service Plan for Uncertificated Areas where an Eligible Telecommunications Provider (ETP) Volunteers to Provide Basic Local Telecommunications Service. 04/07/14
§26.424 Audio Newspaper Assistance Program. 07/02/06
Subchapter Q 9-1-1 Issues
§26.433 Roles and Responsibilities of 9-1-1 Service Providers. 12/21/23
§26.435 Cost Recovery Methods for 9-1-1 Dedicated Transport. 11/14/10
Subchapter R Provisions Relating to Municipal Regulation and Rights-of-Way Management
§26.461 Access Line Categories. 01/10/07
§26.463 Calculation and Reporting of a Municipality's Base Amount. 01/10/07
§26.465 Methodology for Counting Access Lines and Reporting Requirements for Certificated Telecommunications Providers. 01/10/07
§ 26.467 Rates, Allocation, Compensation, Adjustments, and Reporting. 03/26/03
§ 26.468 Procedures for Standardized Access Line Reports and Enforcement Relating to Quarterly Reporting. 08/05/02
§ 26.469 Municipal Authorized Review of a Certificated Telecommunications Provider's Business Records. 05/01/05
Appendices Provisions Relating to Municipal Regulation and Rights-of-Way Management
Appendix I Cross Reference; Location of Rule Section in Chapter 23 to New Location in Chapter 25 or Chapter 26. 01/22/01
Appendix II Telecommunications Commonly Used Acronyms. 12/03/99
Appendix III Records, Reports, and Other Information that may be Required. 12/21/23