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Water and Sewer Substantive Rules

Chapter 24 Rules

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Rule Description/Explanatory Information Effective
24 TOC  Table of Contents 10/17/18
Subchapter A General Provisions
§ 24.1  Purpose and Scope of this Chapter. 12/21/16
§ 24.2 Severability Clause. 09/01/14
§ 24.3 Definitions of Terms. 10/17/18
§ 24.4 Cooperative Corporation Rebates. 09/01/14
§ 24.5 Submission of Documents. 09/01/14
§ 24.6 Signatories to Applications. 09/01/14
§ 24.8 Administrative Completeness. 10/17/18
§ 24.9 Agreements to be in Writing. 09/01/14
§ 24.11 Financial Assurance. 10/17/18
§ 24.12 Burden of Proof. 09/01/14
§ 24.14 Emergency Orders and Emergency Rates. 10/17/18
§ 24.15 Notice of Wholesale Water Supply Contract. 09/01/14
Subchapter B Rates and Tariffs
§ 24.25  Form and Filing of Tariffs. 10/17/18
§ 24.27  Notice of Intent and Application to Change Rates Pursuant to Texas Water Code §13.187 or §13.1871. 10/17/18
§ 24.29  Time between Filings. 10/17/18
§ 24.31  Jurisdiction over Affiliated Interests. 10/17/18
§ 24.33  Suspension of the Effective Date of Rates. 10/17/18
§ 24.35  Processing and Hearing Requirements for an Application Filed Pursuant to Texas Water Code §13.187 or §13.1871. 10/17/18
§ 24.37  Interim Rates. 10/17/18
§ 24.39  Escrow of Proceeds Received under Rate Increase. 10/17/18
§ 24.41  Cost of Service. 10/17/18
§ 24.43  Rate Design. 10/17/18
§ 24.44  Rate-case Expenses Pursuant to Texas Water Code §13.187 and §13.1871. 10/17/18
§ 24.45  Rates Charged by a Municipality to Certain Special Districts. 08/15/18
§ 24.46  Fees Charged by a Municipality to a Public School District. 08/15/18
§ 24.47  Jurisdiction of Commission over Certain Water or Sewer Supply Corporations. 10/17/18
§ 24.49  Application for a Rate Adjustment by a Class C Utility Pursuant to Texas Water Code §13.1872. 10/17/18
Subchapter C Alternative Rate Methods
§ 24.75  Alternative Rate Methods. 10/17/18
Subchapter D Rate-Making Appeals
§ 24.101  Appeal of Rate-making Decision, Pursuant to the Texas Water Code §13.043. 10/17/18
§ 24.103  Contents of Petition Seeking Review of Rates Pursuant to the Texas Water Code, §13.043(b). 10/17/18
§ 24.105  Refunds During Pendency of Appeal. 10/17/18
§ 24.107  Seeking Review of Rates for Sale of Water Under the Texas Water Code §12.013. 10/17/18
Subchapter E Records and Reports
§ 24.125  General Reports. 10/17/18
§ 24.127  Financial Records and Reports--Uniform System of Accounts. 10/17/18
§ 24.129  Water and Sewer Utilities Annual Reports. 10/17/18
§ 24.131  Maintenance and Location of Records. 10/17/18
§ 24.133  Management Audits. 10/17/18
§ 24.135  Regulatory Assessment. 10/17/18
Subchapter F Customer Service and Protection
§ 24.151  Applicability. 10/17/18
§ 24.153  Customer Relations. 10/17/18
§ 24.155  Resolution of Disputes. 10/17/18
§ 24.157  Refusal of Service. 10/17/18
§ 24.159  Service Applicant and Customer Deposit. 10/17/18
§ 24.161  Response to Requests for Service by a Retail Public Utility Within Its Certificated Area. 10/17/18
§ 24.163  Service Connections. 10/17/18
§ 24.165  Billing. 10/17/18
§ 24.167  Discontinuance of Service. 10/17/18
§ 24.169  Meters. 10/17/18
§ 24.171  Continuity of Service. 10/17/18
Subchapter G Quality of Service
§ 24.201  Applicability.
§ 24.203  Requirements by Others. 10/17/18
§ 24.205  Adequacy of Water Utility Service. 10/17/18
§ 24.207  Adequacy of Sewer Service. 10/17/18
§ 24.209  Standards of Construction. 10/17/18
Subchapter H Certificates of Convenience and Necessity
§ 24.225  Certificate of Convenience and Necessity (CCN) Required. 10/17/18
§ 24.227  Criteria for Granting or Amending a Certificate of Convenience and Necessity. 10/17/18
§ 24.229  Certificate of Convenience and Necessity Not Required. 10/17/18
§ 24.231  Applicant. 10/17/18
§ 24.233  Contents of Certificate of Convenience and Necessity Applications. 10/17/18
§ 24.235  Notice Requirements for Certificate of Convenience and Necessity Applications. 10/17/18
§ 24.237  Action Applications. 10/17/18
§ 24.239  Sale, Transfer, Merger, Consolidation, Acquisition, Lease, or Rental. 10/17/18
§ 24.241  Foreclosure and Bankruptcy. 10/17/18
§ 24.243  Purchase of Voting Stock or Acquisition of a Controlling Interest in a Utility. 10/17/18
§ 24.245  Revocation or Amendment of Certificate of Convenience and Necessity. 10/17/18
§ 24.247  Requirement to Provide Continuous and Adequate Service. 10/17/18
§ 24.249  Cessation of Operations by a Retail Public Utility. 10/17/18
§ 24.251  Exclusiveness of Certificates. 10/17/18
§ 24.253  Contracts Valid and Enforceable. 10/17/18
§ 24.255  Contents of Request for Cease and Desist Order by the Commission Under TWC §13.252. 10/17/18
§ 24.257  Mapping Requirements for Certificate of Convenience and Necessity Applications. 10/17/18
§ 24.259  Single Certification in Incorporated or Annexed Areas. 10/17/18
Subchapter I Water Utility Submetering and Allocation
§ 24.275  General Rules and Definitions. 10/17/18
§ 24.277  Owner Registration and Records. 10/17/18
§ 24.279  Rental Agreement. 10/17/18
§ 24.281  Charges and Calculations. 10/17/18
§ 24.283  Billing. 10/17/18
§ 24.285  Complaint Jurisdiction. 10/17/18
§ 24.287  Submeters or Point-of-Use Submeters and Plumbing Fixtures. 10/17/18
Subchapter J Wholesale Water or Sewer Service
§ 24.301  Petition or Appeal Concerning Wholesale Rate. 10/17/18
§ 24.303  Definitions. 10/17/18
§ 24.305  Petition or Appeal. 10/17/18
§ 24.307  Commission's Review of Petition or Appeal Concerning Wholesale Rate. 10/17/18
§ 24.309  Evidentiary Hearing on Public Interest. 10/17/18
§ 24.311  Determination of Public Interest. 10/17/18
§ 24.313  Commission Action to Protect Public Interest, Set Rate. 10/17/18
§ 24.315  Determination of Cost of Service. 10/17/18
§ 24.317  Burden of Proof. 10/17/18
§ 24.319  Commission Order to Discourage Succession of Rate Disputes. 10/17/18
§ 24.321  Filing of Rate Data. 10/17/18
Subchapter K Enforcement, Supervision and Receivership
§ 24.351  Enforcement Action. 10/17/18
§ 24.353  Supervision of Certain Utilities. 10/17/18
§ 24.355  Operation of Utility that Discontinues Operation or is Referred for Appointment of a Receiver. 10/17/18
§ 24.357  Operation of a Utility by a Temporary Manager. 10/17/18
§ 24.359  Fines and Penalties. 10/17/18
§ 24.361  Municipal Rates for Certain Recreational Vehicle Parks. 10/17/18
§ 24.363  Temporary Rates for Services Provided for a Nonfunctioning System. 10/17/18
Subchapter L Provisions Regarding Municipalities
§ 24.375  Jurisdiction of Municipality: Surrender of Jurisdiction. 10/17/18
§ 24.377  Applicability of Commission Service Rules Within the Corporate Limits of a Municipality. 10/17/18
§ 24.379  Notification Regarding Use of Revenue. 10/17/18
§ 24.381  Fair Wholesale Rates for Wholesale Water Sales to a District. 10/17/18
Appendices
Appendix I Cross-reference of Renumbered Sections. 10/17/18
Appendix III Records, Reports, and Other Information that May be Required. 10/17/18