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Water and Sewer Substantive Rules   Chapter 24 Rules  Chapter 24 Rules Proposed Revisions: §24.245 §24.245 Plain language description §24.257 §24.257 Plain language description   Chapter 24 Rules Rule Description/Explanatory Information Effective 24 TOC  Chapter 24 Table of Contents 01/08/25 subchapter A General Provisions §24.1  Purpose and Scope of this Chapter. 12/21/16 §24.2 Severability Clause. 09/01/14 §24.3 Definitions of Terms.  06/01/22 §24.4 Cooperative Corporation Rebates. 09/01/14 §24.5 Submission of Documents. 09/01/14 §24.6 Signatories to Applications. 09/01/14 §24.8 Administrative Completeness. 10/17/18 §24.9 Agreements to be in Writing. 09/01/14 §24.11 Financial Assurance. 05/07/20 §24.12 Burden of Proof. 09/01/14 §24.14 Emergency Orders and Emergency Rates. 05/07/20 §24.15 Notice of Wholesale Water Supply Contract. 09/01/14 subchapter B Rates and Tariffs §24.25  Form and Filing of Tariffs. 09/05/24 §24.27  Notice of Intent and Application to Change Rates. 05/07/20 §24.29  Time between Filings. 05/07/20 §24.31  Jurisdiction over Affiliated Interests. 10/17/18 §24.33  Suspension of the Effective Date of Rates. 05/07/20 §24.35  Processing and Hearing Requirements for an Application to Change Rates. 05/07/20 §24.37  Interim Rates. 10/17/18 §24.39  Escrow of Proceeds Received under Rate Increase. 10/17/18 §24.41  Cost of Service. 08/20/20 §24.43  Rate Design. 10/17/18 §24.44  Rate Case Expenses. 10/31/19 §24.45  Rates Charged by a Municipality to Certain Special Districts. 08/15/18 §24.46  Fees Charged by a Municipality to a Public School District. 08/15/18 §24.47  Jurisdiction of Commission over Certain Water or Sewer Supply Corporations. 10/17/18 §24.49  Application for a Rate Adjustment by a Class D Utility Pursuant to Texas Water Code §13.1872. 12/20/22 §24.50  Rates for Certain Recreational Vehicle Parks. 11/06/24 subchapter C Alternative Rate Methods §24.75  Alternative Ratemaking Methodologies. 12/20/21 §24.76  System Improvement Charge. 12/20/21 subchapter D Rate-Making Appeals §24.101  Appeal of Rate-making Decision, Pursuant to the Texas Water Code §13.043. 10/04/23 §24.103  Contents of Petition Seeking Review of Rates Pursuant to the Texas Water Code, §13.043(b). 10/17/18 §24.105  Refunds During Pendency of Appeal. 10/17/18 §24.107  Seeking Review of Rates for Sale of Water Under the Texas Water Code §12.013. 10/17/18 subchapter E Records and Reports §24.125  General Reports. 10/17/18 §24.127  Financial Records and Reports--Uniform System of Accounts. 05/07/20 §24.129  Water and Sewer Utilities Annual Reports. 05/07/20 §24.131  Maintenance and Location of Records. 10/17/18 §24.133  Management Audits. 10/17/18 §24.134  Financial, Managerial, and Technical Reports Required for Water and Sewer Utilities. 06/18/20 §24.135  Regulatory Assessment. 10/17/18 subchapter F Customer Service and Protection §24.151  Applicability. 10/17/18 §24.153  Customer Relations. 10/17/18 §24.155  Resolution of Disputes. 10/17/18 §24.157  Refusal of Service. 10/17/18 §24.159  Service Applicant and Customer Deposit. 10/17/18 §24.161  Response to Requests for Service by a Retail Public Utility Within Its Certificated Area. 10/17/18 §24.163  Service Connections. 10/17/18 §24.165  Billing. 10/17/18 §24.167  Discontinuance of Service. 10/17/18 §24.169  Meters. 10/17/18 §24.171  Continuity of Service. 10/17/18 §24.173  Late Fees and Disconnections During an Extreme Weather Emergency for Nonpayment. 11/09/22 subchapter G Quality of Service §24.201  Applicability. 10/17/18 §24.203  Requirements by Others. 10/17/18 §24.205  Adequacy of Water Utility Service. 10/17/18 §24.207  Adequacy of Sewer Service. 10/17/18 §24.209  Standards of Construction. 10/17/18 subchapter H Certificates of Convenience and Necessity §24.225  Certificate of Convenience and Necessity (CCN) Required. 10/17/18 §24.227  Criteria for Granting or Amending a Certificate of Convenience and Necessity. 05/07/20 §24.229  Certificate of Convenience and Necessity Not Required. 10/17/18 §24.231  Applicant. 10/17/18 §24.233  Contents of Certificate of Convenience and Necessity Applications. 01/08/25 §24.235  Notice Requirements for Certificate of Convenience and Necessity Applications. 07/19/23 §24.237  Action on Applications. 10/17/18 §24.238  Fair Market Valuation. 09/05/24 §24.239  Sale, Transfer, Merger, Consolidation, Acquisition, Lease, or Rental. 03/29/23 §24.240  Water and Sewer Utility Rates After Acquisition. 04/10/24 §24.241  Foreclosure and Bankruptcy. 10/17/18 §24.243  Purchase of Voting Stock or Acquisition of a Controlling Interest in a Utility. 08/20/20 §24.245  Revocation of a Certificate of Convenience and Necessity or Amendment of a Certificate of Convenience and Necessity by Decertification, Expedited Release, or Streamlined Expedited Release. 08/14/24 §24.247  Requirement to Provide Continuous and Adequate Service. 10/17/18 §24.249  Cessation of Operations by a Retail Public Utility. 10/17/18 §24.251  Exclusiveness of Certificates. 10/17/18 §24.253  Contracts Valid and Enforceable. 10/17/18 §24.255  Contents of Request for Cease and Desist Order by the Commission Under TWC §13.252. 10/17/18 §24.257  Mapping Requirements for Certificate of Convenience and Necessity Applications. 10/17/18 §24.259  Single Certification in Incorporated or Annexed Areas. 10/17/18 subchapter I Water Utility Submetering and Allocation §24.275  General Rules and Definitions. 10/17/18 §24.277  Owner Registration and Records. 10/17/18 §24.279  Rental Agreement. 10/17/18 §24.281  Charges and Calculations. 10/17/18 §24.283  Billing. 10/17/18 §24.285  Complaint Jurisdiction. 10/17/18 §24.287  Submeters or Point-of-Use Submeters and Plumbing Fixtures. 10/17/18 subchapter J Wholesale Water or Sewer Service §24.301  Petition or Appeal Concerning Wholesale Rate. 10/17/18 §24.303  Definitions. 10/17/18 §24.305  Petition or Appeal. 10/17/18 §24.307  Commission's Review of Petition or Appeal Concerning Wholesale Rate. 10/17/18 §24.309  Evidentiary Hearing on Public Interest. 10/17/18 §24.311  Determination of Public Interest. 10/17/18 §24.313  Commission Action to Protect Public Interest, Set Rate. 10/17/18 §24.315  Determination of Cost of Service. 10/17/18 §24.317  Burden of Proof. 10/17/18 §24.319  Commission Order to Discourage Succession of Rate Disputes. 10/17/18 §24.321  Filing of Rate Data. 10/17/18 subchapter K Enforcement, Supervision and Receivership §24.351  Enforcement Action. 10/17/18 §24.353  Supervision of Certain Utilities. 10/17/18 §24.355  Operation of Utility that Discontinues Operation or is Referred for Appointment of a Receiver. 10/17/18 §24.357  Operation of a Utility by a Temporary Manager. 10/17/18 §24.359  Fines and Penalties. 10/17/18 §24.363  Temporary Rates for Services Provided for a Nonfunctioning System. 05/07/20 §24.364  Civil Penalties for Late Fees and Disconnections During an Extreme Weather Emergency for Nonpayment. 11/09/22 subchapter L Provisions Regarding Municipalities §24.375  Jurisdiction of Municipality: Surrender of Jurisdiction. 10/17/18 §24.377  Applicability of Commission Service Rules Within the Corporate Limits of a Municipality. 10/17/18 §24.379  Notification Regarding Use of Revenue. 10/17/18 §24.381  Fair Wholesale Rates for Wholesale Water Sales to a District. 10/17/18 Appendices   Appendix I Cross-reference of Renumbered Sections. 10/17/18 Appendix III Records, Reports, and Other Information that May be Required. 01/08/25