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Other Types of Water and Sewer Providers

PLACEHOLDER H2 TO MEET WCAG REQUIREMENT

The Commission does not have original or appellate jurisdiction over the rates charged by a county to customers for retail water or sewer service. Counties are also not required by the Texas Water Code or PUC's rules to provide notice to customers of a rate change; however, most counties do provide some form of notice to their customers when changing their retail rates.

Customers that receive retail water or sewer service from a county must contact the elected county commissioners or county judge regarding customer service matters or to appeal a ratemaking decision by the county regarding their retail water or sewer rates. Counties may provide retail water or sewer service to customers without a CCN in areas where no other CCN provider is already serving.

Affected Counties Jurisdiction Statement

The Commission has appellate jurisdiction over the rates charged by an affected county to customers for retail water or sewer service. If ten percent or 10,000 (whichever is less) of affected customers protest a ratemaking decision of an affected county, then the Commission can review the rates set by the affected county. Affected counties are required to provide notice to their customers of a decision to change the retail water or sewer rates.

The notice must include the old rates, the new rates, and the date the new rates take effect. The PUC recommends that customers be informed of their right to appeal. An affected county may change rates for retail water or sewer service without Commission approval, but must file a copy of the revised tariff with the Commission within 30 days after the effective date of the rate change.

An "affected county" means a county that has an economically distressed area which has a median household income that is not greater than 75 percent of the median state household income. An "affected county" is also defined in Texas Water Code §16.341(a) as a county that:

Affected counties must obtain a CCN in order to provide retail water or sewer service.

 

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