PLACEHOLDER H2 TO MEET WCAG REQUIREMENT
Water and Sewer Utility Districts are local, governmental entities that provides limited services to their customers and residents. Examples of water and sewer utility districts include municipal utility districts (MUDs), fresh water supply districts (FWSDs), water control and improvement districts (WCIDs), special utility districts (SUDs), and river authorities (Ras).
PUCT Jurisdiction Statement
The PUCT has appellate jurisdiction over the water, sewer and drainage fees charged by a district to its customers (both inside and outside the district's boundaries).
About Rates
Rates set by the governing body of a district are not subject to review or approval by the PUCT unless ten percent or 10,000 (whichever is less) of the affected customers file an appeal in the form of a petition with the PUCT to review the board's decision to change the districts rates for service.
Handling Complaints
The Texas Commission on Environmental Quality (TCEQ) is responsible for general supervision and oversight of water and sewer utility districts and river authorities. The district's board of directors are responsible for resolving customer complaints regarding the rates and service policies.
District Conversion
A district can be created by the TCEQ, a county, or the Texas Legislature. A Water Supply Corporation (WSC) can be converted to a Special Utility District (SUD) by either the TCEQ or the Texas Legislature. Once a WSC has approval to convert to a SUD, a confirmation election is held. If the votes are canvassed and the election is successful, the SUD must submit evidence of the successful election to the TCEQ and PUCT and the SUD is created.
The PUCT will update the SUD's records, CCN certificate, database information, and mapping information to reflect the conversion of the WSC to the SUD.
TCEQ District Boundaries
To house information about the location, district type and acreage of the districts, TCEQ developed the Water Districts Map Viewer. The Water Districts Map Viewer enables users to search and view water districts using an online map interface. This information is helpful in determining what entities must receive individual notice for a CCN related application.
Water Districts Map Viewer