The Public Utility Commission of Texas regulates the state's electric, telecommunication, and water and sewer utilities, implements respective legislation, and provides customer assistance in resolving consumer complaints.
Information on LITE-UP Texas, Lifeline, Link-Up, Victims of Family Violence, and Weatherization Programs.
Help is available.
As part of the 83rd Texas Legislative session, the Texas Legislature passed legislation that allows for Retail Electric Providers (REPs) to offer bill assistance to veterans severely burned in combat. The PUC adopted this legislation into Electric Rule §25.480.
Relay Texas provides telephone interpreting service between individuals who can hear and those who are deaf, hard-of-hearing, deaf-blind or speech-disabled. Relay Texas agents have equipment that enables them to hear a speaking caller.
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