Skip to main content
PUCT seal
Public Utility Commission of Texas
Page breadcrumbs and sidebar menu launch button
Skip Navigation LinksAssistance
PUCT Consumer page content


Assistance Paying Your Bill

Information on LITE-UP Texas, Lifeline, Link-Up, Victims of Family Violence, and Weatherization Programs.

Behind on Your Electric Bills

Help is available.

Electric Utility Bill Assistance for Burned Veterans

As part of the 83rd Texas Legislative session, the Texas Legislature passed legislation that allows for Retail Electric Providers (REPs) to offer bill assistance to veterans severely burned in combat. The PUC adopted this legislation into Electric Rule §25.480.

Relay Texas

Relay Texas provides telephone interpreting service between individuals who can hear and those who are deaf, hard-of-hearing, deaf-blind or speech-disabled. Relay Texas agents have equipment that enables them to hear a speaking caller.

Asistencia Pagando Su Factura

Recursos para ayudarle a pagar su factura.