The Public Utility Commission of Texas regulates the state's electric, telecommunication, and water and sewer utilities, implements respective legislation, and provides customer assistance in resolving consumer complaints.
Contact your retail electric provider (Check you bill for contact information)
Contact TDHCA (Texas Department of Housing and Community Affairs) [Call toll free 877-399-8939 between 8 a.m. and 5 p.m., Monday through Friday]