Public Utility Commission of Texas
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Electricity
Electricity Prices during the 2021 Winter Storm
All about Trees and Power Lines
Charges on Your Electric Bill
Central System or Nonsubmetered Master Metering
Electric Cramming
Electric Slamming
Electric Meters
Electric Service Disconnects
Paying Your Electric Bill
Prepaid Electric Service
Programs Available for Making Homes More Energy Efficient
Renewable Energy is a Natural
Submetering for Apartments, Condos, & Mobile Home Parks
Switchholds
Types of Electric Plans
Understanding Fuel Charges for IOU Customers
What Are My Rights as an Electric Customer?
What To Do If Your REP Goes Out of Business
Water
Appealing a Rate Change Decision
Establishing a consumer’s group for privately-owned utilities
Our Consumer Protection Team Can Help
A Customer Guide to the Public Hearing Process
PUC Jurisdiction over Utility Rates and Service Policies
RV Parks: Am I Regulated?
Surcharging Customers of Investor-Owned Utilities
Tenant Guide to Allocated Water or Wastewater Service
Tenant Guide to Submetered Water or Wastewater Service
Utility Onsite Assistance
Utility Funding and Rate Design
Water and Sewer Utility Stock Transfer Requirements
Water Supply Corporations: Frequently Asked Questions
Telephone
Frontier Communications Local Service Deregulation
AT&T Local Service Deregulation
Area Codes
Caller ID
Charges on your Telephone Bill
IntraLATA Toll Calls
Keep Your Existing Number
Lowering Your Long Distance Bill
Money-Saving Phone Tips
My Rights as a Telecommunications Customer
Pay Phones
Paying Your Phone Bill
Prepaid Local Telephone Service
Prepaid Long Distance Cards
Telemarketing
Telephone Cramming
Telephone Slamming
Texas "No Call" Lists
Telephone Payment Assistance Programs
Texas Universal Service Fund (TUSF)
General
How to File an Informal Complaint