Frequently Asked Questions

Page breadcrumbs and sidebar menu launch button
Home Consumer Information Facts & FAQs FAQs	Navigation Home Contact PUCT En Español Public Utility Commission Consumer Industry Rules & Laws Filings Agency Utility Complaints File A Complaint Know Your Rights Utilities Not Regulated Assistance Assistance Paying Your Bill Behind on Your Electric Bills Bill Assistance for Burned Veterans Relay Texas Asistencia Pagando Su Factura Facts & FAQs Get the Facts Frequently Asked Questions Public Participation PUCT Storm Resources Ways to Save Electricity Charges On Your Bill Electric Outage Links Metering Power To Choose POLR REC Marketers Telecommunications Bundling Charges On Your Telephone Bill No Call Lists Service Options Taxes and Surcharges Telephone Companies Water Assistance for Consumers and Utilities Forms New Water or Sewer Utility Utilities Utility Rules & Guidance Water and Sewer Submetering or Allocation Water and Sewer Utility Map Viewer

PUCT Consumer page content
Frequently Asked Questions About: Electricity What are slamming and cramming Telephone Why do I only have one choice of providers for local telephone service Do Not Call & Telemarket What is the definition of a telemarketing call Municipal & Co-ops Does the PUCT have any regulatory power over munis and co-ops Prepaid Electric Service What is prepaid electric service (123) Texas Area Codes Who has authority over area codes Municipal Right Of Way "I tried to report my lines, but the system would not let me." CCN Mapping "What is a Certificate of Convenience and Necessity (CCN)?"

Frequently Asked Questions About: