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Public Utility Commission of Texas
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PUCT Consumer page content

Frequently Asked Questions About:

Electricity

What are slamming and cramming

Telephone

Why do I only have one choice of providers for local telephone service

Do Not Call & Telemarket

What is the definition of a telemarketing call

Municipal & Co-ops

Does the PUC have any regulatory power over munis and co-ops

Prepaid Electric Service

What is prepaid electric service

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Texas Area Codes

Who has authority over area codes

No Call Lists

What is the definition of a telemarketing call

Municipal Right Of Way

"I tried to report my lines, but the system would not let me."

CCN Mapping

"What is a Certificate of Convenience and Necessity (CCN)?"